Terms and conditions
Cancellations, returns and refunds
Any change of mind about the order results the direct loss of the product. That's why once your oder is validated, there is no possibility to cancel or to return the product.
However a modification or a cancellation can be possible if the statut of your order is still "processing" and not shipped. This possibility is on case-by-case basis.
Gift cards are excluded of this conditions and can be cancelled without restriction.