Transportation and delivery

 

Delivery fees

With Postes Canada :

7$ everywhere in Canada. Beyond 40$ (before taxes) : Free shipping.

Important note : From $500 (before taxes) : Please contact us before your order. Shipping fees can apply.

This price includes packaging, manufactory and delivery fees.

If your order is returned to our office, $7 will be charged for a new delivery.

Delivery time

Parcels are usually shipped under 48h after the payment receipt. Please note that all orders placed after 4pm on friday will be processed on next monday morning. Standard shipping method is by Postes Canada.

Once your statut order is indicated as "Being delivered", delivery time can vary depending of your zip code.

Montreal area: From 1 to 3 business days.

Canada area: From 3 to 7 business days.

There is no guarantee for this delivery times. That's why we suggest you to add 2 more days to the regular delivery time during high activity periods (Christmas, Valentine's Day, Easter…).

 

Delivery method

Postes Canada Standard parcels (Please note that during the hottest summer periods, we reserve the right to offer only the pick-up in Post Office shipping method to preserve quality of our products)

- Pick-up in a Post office

 

Parcels are oversize and protected. Despite the care taken to the packaging of your order, your product could be damaged during the transportation. In this case, please let us know as soon as you receive it to: production@julietteetchocolat.com or by phone: +1 579.721.3045 on business days from 9am to 5pm.